USER AGREEMENT

Aexchanger is an online service providing exchange services for fiat currencies and virtual assets, as well as support for such operations.

This agreement (hereinafter referred to as the Agreement, Terms of Use) defines the rules and conditions for the operation of the Aexchanger service for exchanging and purchasing virtual assets. This agreement is an official written public offer addressed to individuals (hereinafter referred to as the User) to conclude an agreement for the provision of exchange services by the Aexchanger service under the following terms. Before using Aexchanger's services, the User must fully familiarize themselves with the User Agreement. The use of Aexchanger services is possible only if the User accepts all the terms of the Agreement. The current version of the Agreement is publicly available on the Aexchanger website and may be amended unilaterally by the service management.

1. Definitions

Aexchanger Service: An online platform/system providing services for exchanging virtual assets into fiat currencies. The service's website is https://aexchanger.com/. The Service is owned by the Company.

User: Any individual or legal entity who wishes to use the Service's services and accepts the terms of this Agreement.

Company: EX Rock s.r.o., commercial company, ID number 193 14 850, with a registered office at Roháčova 145/14, Žižkov, 130 00 Prague 3, Czech Republic, registered by the Municipal Court in Prague, Section C, Insert 384567.

Account: A user account available after the registration process, through which the user can request an exchange of crypto assets.

Order: A request submitted by the User through the Service’s website to utilize one of the services, by filling out an electronic form under the terms described in the Agreement and specified in the parameters of the Order.

Payment: The transfer of virtual assets or fiat currencies from the payer to the recipient.

Payment System: A software product created by a third party that provides mechanisms for accounting for money and/or other obligations, paying for goods and services online, and organizing settlements between users. The Service uses software owned by Guardance UAB. The User can review the privacy policy, terms of operation of the payment system, and the procedure for processing personal data of users on the company's website https://guardarian.com/.

Source Currency: Virtual assets or fiat money that the User wishes to exchange.

Source Account: The wallet number or any other designation of the User's account in the Payment System from which the Source Currency was sent.

Resulting Currency: Virtual assets or fiat currency that the User receives as a result of exchanging the Source Currency.

Resulting Account: The wallet number or any other designation of the User's account in the Payment System to which the Resulting Currency will be sent.

Currency Exchange: The exchange of one virtual asset or fiat currency for another fiat currency or virtual asset.

Exchange Rate: The value ratio of two cryptocurrencies or fiat currencies involved in the exchange.

Card/Account Verification: Verification of the card's (or account's) ownership by the owner. The verification conditions are determined by the Service.

Anti-Money Laundering Law: Act No. 253/2008 Sb. on certain measures against money laundering and terrorist financing, as amended.

GDPR: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals concerning the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as formulated in subsequent regulations.

Fiat Currency: The legal currency of a country. Fiat currency primarily, but not exclusively, includes the Czech koruna (CZK), euro (EUR), and US dollar (USD).

Cryptocurrency: A virtual asset under the Anti-Money Laundering Act, specifically::

• a) a block that can be stored or transmitted electronically, capable of performing a payment, exchange, or investment function, and is not a means of payment under Act No. 370/2017 Sb. on payment systems, as amended, or
• b) a block that can be stored or transmitted electronically and can ultimately be used to pay for a narrowly defined range of goods or services, including electronic storage or transmission units. For the purposes of the User Agreement, cryptocurrency includes, but is not limited to, Bitcoin (BTC), Ethereum (ETH), and Tether (USDT). The types of cryptocurrencies and fiat currencies offered and accepted by the Company for exchange are determined solely by the Company.

2. Introduction

2.1. This agreement governs the relationship between the User and the Service concerning the services provided by the Service to the User and ensures an agreement between the Service and the User on this subject.

2.2. The Service ensures the confidentiality of User information and transactions. The Service may provide this information only upon request from authorized government bodies, officials, or Payment System representatives to provide services and when legally required.

2.3. This agreement does not override the applicable laws of the countries where the Service and the User are registered and located, as well as contractual relationships between the User and the Payment System(s). If, under applicable law or other agreements, the User cannot use the Service's services, using these services is prohibited by these rules and will be deemed illegal and may result in funds being blocked. If this clause is violated, the service reserves the right to block the User's account.

2.4. The User uses the Service's services per the terms of this Agreement.

3. Subject of the Agreement

3.1. The subject of this Agreement is the provision of services for exchanging virtual assets and fiat currencies using the Service.

3.2. By transferring fiat currency for the purpose of exchanging it for cryptocurrency to the Company, or by transferring cryptocurrency to the specified Wallet of the Company for its exchange into fiat currency, the Client confirms that before concluding the Agreement, they have familiarized themselves with the following information:

• 3.2.1. The valid formulation of the Terms and Conditions applicable to the Agreement.
• 3.2.2. The identification and contact details of the Company.
• 3.2.3. A description of the Service and its main functions (e.g., the exchange rate).
• 3.2.4. Taxes, fees, and other similar monetary payments.
• 3.2.5. Cryptocurrencies are not considered legal tender in the Czech Republic and are not regulated by legal norms governing payment services. The legal framework of the Czech Republic treats cryptocurrencies as intangible movable property.
• 3.2.6. Due to the dynamic nature of the cryptocurrency market, during the use of the Service, the market price of cryptocurrencies expressed in fiat currency may change. The Client bears the risk and responsibility for such market price changes, and the Company does not provide any compensation related to market price fluctuations.

  The Service cannot guarantee the execution of transactions with a floating exchange rate in cases including, but not limited to:

  The user sent crypto assets to a previously used one-time address created for a transaction with a floating exchange rate.

  The user sent a different amount of crypto assets than displayed on the Website, or did not account for the appropriate withdrawal fees and network fees, thus sending too small an amount.

  The user sent crypto assets to a floating rate address later than 3 hours after the address was provided. Floating rate addresses cannot be used after the 3-hour mark.

  To avoid significant losses for the client due to rate changes, in case of significant discrepancy between the estimated exchange rate available on the Site and the rate received from a third-party exchange, the floating exchange rate transaction may not be automatically completed.

  If market conditions still allow for the exchange, the transaction will be manually exchanged at the new rate.

  If market conditions do not allow for the transaction, or if the rate has significantly changed and the user requests a refund, the crypto assets that the user wants to exchange will be returned, if at all possible, minus any applicable fees. Refunds typically take 1-7 business days (depending on the reason for the failure) after the users confirm their return address.

• 3.2.7. The Service provides the option of a "Fixed Exchange Rate," where your rate is "locked" for fifteen or twenty minutes, meaning it remains unchanged regardless of market changes. You acknowledge and agree that for the "Fixed Exchange Rate" option, the exchange rate information available on the Website may differ from the rates for the "Floating Exchange Rate" option. The Service cannot guarantee the execution of a transaction with a fixed exchange rate in cases including, but not limited to:

  The user sent crypto assets more than 20 minutes after clicking the "Confirm and Proceed to Payment" button when using the "Fixed Exchange Rate" option.

  The user sent a different amount of crypto assets than displayed on the Service or did not account for the appropriate withdrawal fees and network fees, thus sending too small an amount.

  The user sent crypto assets to a previously used one-time address created for a fixed exchange rate transaction.

  If market conditions allow for the exchange, the transaction will be processed manually at the rate confirmed by the client at the beginning of the exchange.

  If market conditions do not allow for the transaction, the crypto assets that the user wants to exchange will be returned, if at all possible, minus any applicable fees. Refunds typically take 1-7 business days (depending on the reason for the failure) after the users confirm their return address.

• 3.2.8. Technical issues arising from incorrect use of our services, such as creating incorrect transactions (entering an incorrect address when specifying the recipient address or when sending your crypto assets to us), as well as other types of user errors, can be resolved by our technical team with limitations. After successfully resolving a technical issue, the wrongly sent crypto assets will be returned to the user minus any applicable fees.

3.3. To use the full functionality of our Services, the User must complete the registration process and create an Account. Users are prohibited from creating multiple accounts.

• 3.3.1. When creating a user account (registration procedure), the user must provide the Service with their email address and/or phone number. The specified phone number and/or email address will be used for logging into the account (Login Procedure).
• 3.3.2. The Service sends a verification code via email and/or SMS to verify the provided contact information during the registration procedure. The user logs into the account using their own password thereafter.
• 3.3.3. The Service reserves the right to refuse to create a user account for any reason (including previous violations of these Terms of Use or applicable law) or for no reason at all.

3.4. By creating an account, the User agrees to:

• 3.4.1. Ensure that using the Services is allowed in the country of their citizenship/residence or the country from which they are accessing the Services, and check for any possible legal restrictions and/or prohibitions regarding the access and use of the Service. The responsibility for compliance with all applicable laws and regulations, as well as restrictions and prohibitions of the country of citizenship/residence and/or the country from which the User accesses the Service, lies solely with the User.
• 3.4.2. Change the automatically generated password to a secure password that is not used for other websites, online or offline services. If the user does not change the password and/or shares access to the password with a third party, responsibility for security entirely shifts to the user, and the Service is not responsible for the security of the Account and assets.
• 3.4.3. Provide an accurate email address that genuinely belongs to you and must be verified. Access to the Service without email verification is not allowed.
• 3.4.4. Maintain the security of the account and immediately notify us if you detect any suspicious activity related to the account.
• 3.4.5. Agree to undergo AML/KYC procedures that may be applied to you according to our internal AML/KYC policy. As part of such procedures, the Service reserves the right to request additional information and documents aimed, among other things, at identifying our user and confirming the source of funds.
• 3.4.6. Take responsibility for all actions occurring under your account.

3.5. In the event of unauthorized, false, fraudulent, abnormal, or illegal transactions by Users, as well as in accordance with Compliance requirements, or if we request certain documents and data from the User as part of our regulatory obligations and internal Compliance procedures, the user's access to the account may be restricted (suspended) for verification for up to 30 business days. This period is not final and may be extended up to 90 business days at our discretion, in accordance with our internal AML/CFT and Compliance regulations, and in case we have reasonable doubts about possible violations or actual violations by the User of this User Agreement, AML/CFT policy, Privacy Policy, or any applicable laws and regulatory requirements.

3.6. The Service reserves the right to suspend or cancel an ongoing transaction if the User violates the terms of this Agreement and to refuse further service to the User without explanation.

3.7. The Service reserves the right to suspend or cancel an ongoing transaction if authorized services provide information about the illegitimacy of the User's ownership of virtual assets or fiat funds and/or other information making it impossible for the Service to provide services to the User and may require further identification of the User.

3.8. The Service reserves the right to cancel an ongoing transaction and return the virtual assets and/or fiat funds deposited by the User without explanation. The Service also reserves the right to block the User's funds if issues arose with the User's previous transactions or if law enforcement authorities have been contacted regarding them.

3.9. Any completed transaction for the purchase, sale, or exchange of cryptocurrency, as well as any other transaction offered by the Service to the User, is considered irrevocable, meaning it cannot be canceled by the User after its completion—when the User has received the funds due to them under the previously accepted terms of the deal, expressed in electronic or fiat form.

You acknowledge and agree that any refund may entail expenses necessary to resolve user issues arising from the incorrect use of our services. The Service has the right to recover its service expenses when making any refund. In this case, crypto assets will be returned to the user minus expenses and fees only with the user's prior consent.

3.10. You protect the Service from any direct, indirect, or special damages or any other losses of any kind, including but not limited to loss of use, loss of profits, or loss of data, whether in contract actions, tort (including but not limited to negligence) or otherwise, arising as a result of or in any way related to your use of our services, including but not limited to incorrect use of addresses, incorrectly constructed transactions, and so on.

The system does not provide custodial services, meaning we do not hold your crypto assets on deposits and balances. In limited cases, such as the need to conduct an AML/KYC procedure, your exchange may be delayed. By this, you understand and acknowledge that delays may occur, and you protect us from any claims, demands, and losses of any kind, including but not limited to loss of use, loss

4. Terms of Service

4.1. Before you start using the Services and on an ongoing basis, you declare, guarantee, agree, and accept that:

You use our Services voluntarily, at your discretion, and at your own risk;

You are solely responsible for paying any applicable taxes that may be due when using our Services;

You are NOT under the control of, a citizen of, or a resident of any country where cryptocurrency operations are explicitly prohibited, including the United States of America (including all U.S. territories) ("Restricted Territories"). The Service does not operate in Restricted Territories. The Service reserves the right to choose the markets and jurisdictions in which it operates and may restrict or refuse services in certain countries at any time;

You are at least 18 years old or have reached the legal age of majority according to the laws of the jurisdiction of your registration;

You agree to pay fees for Exchanges made through the Services, as defined in the terms of the Service, which We may change from time to time; you also understand and acknowledge that a network withdrawal fee applies to any type of withdrawal, whether requested by you, an authorized third party, or a competent authority;

There are risks associated with Internet-based systems, such as hardware, software, and internet connection failures, as well as with the Blockchain protocol, such as any malfunction, unintended shutdown of features, or attacks on the Blockchain protocol;

You guarantee that your crypto assets belong to you, are not sold, encumbered, under dispute, or seized, and that no third-party rights exist over your crypto assets;

You must provide accurate information for the provision of services (e.g., wallet address for payments and withdrawals). Such wallet addresses must not be associated with terrorism, fraud, or any illegal activity.

4.2. You also declare, agree, and guarantee that you will not violate any laws, contracts, third-party rights, or commit any offenses when accessing or using the Services, and that you are solely responsible for your actions and/or inactions when using our Services. Without prejudice to the above, you declare, agree, and guarantee that YOU WILL NOT:

Use our Services or will immediately cease using them if any applicable law in your country prohibits or restricts you from doing so at any time;

Use our Services to engage in fraud, deception, or any other illegal activity;

Exchange through our Services or attempt to deposit crypto assets obtained from illegal gambling, fraud, money laundering, or terrorist activities, or any other illegal actions. The user may only use crypto assets obtained from lawful sources with our Services;

Provide false, inaccurate, or misleading information;

Attempt in any way to modify, decompile, reverse-engineer, or disassemble our software;

Use any robot, spider, scanner, scraper, or other automated means or interface not provided by us to access the Services or to extract data;

Attempt to bypass any content filtering methods we use, or attempt to access any service or area of our Services for which you do not have authorization;

Develop any third-party applications that interact with our Services without our prior written consent;

Encourage or induce any third party to engage in any activity prohibited by this Section.

4.3. The User indemnifies the Service from any claims, demands, and damages, direct, indirect, or special, or any other kind of damages, including but not limited to, loss of profits or loss of data, or loss of use or loss of assets in transactions, tort (including but not limited to negligence), or otherwise, arising or in any way connected with the invalidity or breach of any provision of this section and all terms.

5. Fees

5.1. The Service has the right to introduce Fees for the services provided. Before providing any services, the Service undertakes to inform the User of the Fee amount charged for a specific transaction or the absence of a Fee. The User unconditionally authorizes the Service to charge (debit) the corresponding Fees from their Account.

6. Account Deletion

6.1. The User may delete their account at any time by sending a request from the email address specified in the privacy settings of the user account. The Service will first verify the request and may require the User to provide additional verification (e.g., by sending a confirmation code via email).

6.2. The Service reserves the right to delete a user account, as well as to remove or edit any content submitted by you in any user area of the Service, without prior notice, in the event of a breach of these Terms of Service or any applicable laws by the User.

6.3. The Service reserves the right to terminate these Terms and delete the User's account and registration (including username and password) in the following cases:

If for any reason the Service decides to cease providing the Services, with a notice of at least 3 (three) calendar days (which must be sent via email);

If the Service believes that the User has violated any provision of these Terms, immediately and without prior notice;

The Service may suspend or terminate your account, use of the Services, or processing of any crypto asset transaction at any time if the Service determines, at its discretion, that you are accessing the Services from a Restricted Location or are a resident thereof.

6.4. If the user account is deleted for any reason, the information contained in and accessible through the user account and relevant user areas of the Service will be permanently deleted and lost to the User.

7. Service Availability

7.1. The Service strives to ensure continuous, uninterrupted operation of the website so that the User can access the services at any time. However, the User acknowledges that due to technical maintenance, repairs, or exceptional disruptions, the Service cannot guarantee uninterrupted (100%) availability of the services.

7.2. In the event that the Service or services are unavailable due to scheduled downtime for maintenance, the Service will make efforts to notify Users in advance. However, under no circumstances, whether Users have been notified in advance or not, will the Service be liable for any losses incurred by the User due to the unavailability of the Service or services.

7.3. Without limiting the above, the Service is not obligated to maintain the availability of the Services if an event or circumstance that is extraordinary, unpredictable, and beyond the normal means of prevention with due care occurs, independent of the Service's will; such an event includes, among other things, a severe hacker attack.

8. Disclaimer

8.1. The Services on the Site are provided on an "as-is" and "where-is" basis, and the Service disclaims all warranties, express or implied, regarding the operation of the Service or the availability of services, including but not limited to, merchantability and fitness for any particular purpose.

8.2. Under no circumstances will the Service be liable to Users for any direct, indirect, special, punitive, or any other type of damages or expenses, including but not limited to, loss of profits, loss of income, loss of business opportunities, arising from or in connection with your access to and use or inability to access and use the Service.

8.3. The Service does not guarantee that any Order will be executed, accepted, recorded, or remain open. Except for the explicit statements set forth in this User Agreement, the User hereby confirms and agrees that they have not relied on any other representations or assurances, written or oral, regarding the use and access to the Service. Without limiting the foregoing, the User hereby understands and agrees that the Service is not liable for any losses or damages arising from or related to:

Any inaccuracies, errors, or omissions in Crypto Asset Price Data;

Any errors or delays in transmitting such Data, interruptions in the transmission/receipt of any such Data;

Any damages caused by the actions, inactions, or violations of this User Agreement by another User. The disclaimer of implied warranties contained in this document may not apply to the extent prohibited by applicable Law.

8.4. To the maximum extent permitted by applicable law, under no circumstances will the Service’s affiliates, shareholders, owners, members, directors, officers, employees, representatives, agents, suppliers, or contractors be liable for any incidental, indirect, or similar damages or liabilities (including, but not limited to, loss of data, information, revenue, profit, or other benefits) arising out of or in connection with the Service, its operation or non-operation, the Website, mobile application, or any other product or item provided by the Service or on its behalf.

8.5. Notwithstanding the foregoing, under no circumstances will the Service, its affiliates, and their shareholders, owners, members, directors, officers, employees, attorneys, agents, representatives, suppliers, or contractors be liable for any claims arising out of or in connection with the use of the Service, its operation or non-operation, the Website, mobile application, or any other product provided on behalf of the Service or its affiliates, exceeding the amount of Fees paid by the User to the Service under this User Agreement during the six months immediately preceding the event giving rise to such liability claim.

8.6. Without limiting the foregoing, the Service makes no representations and provides no warranties regarding the timeliness, accuracy, or completeness of any Data or other information on the Platform or the results that the User obtains when accessing or using the Service. The Service is not liable for claims related to any software, technologies, or equipment, existing technologies, data, or any other information, materials, assets, or whether the Service meets or does not meet the User's requirements or whether access should be continuous, timely, secure, complete, or free of errors and defects. The User acknowledges that the software and equipment they use may not support certain features of the Service.

The User understands and agrees that, provided we have taken reasonable precautions, properly provided our services, and fulfilled all our obligations under this User Agreement, the Service will be exempt from liability for any direct or indirect damages, any lost profits, lost data, inability to use the Platform, operational downtime, loss of reputation, replacement costs of Services, or User’s downtime or that of its affiliates and any other persons in connection with the performance or breach of this User Agreement, even if the User, the User's affiliate, or any other person was previously advised of the possibility of such damages.

9. Indemnification

By using the Service, the User agrees to indemnify and hold harmless the Company, its officers and directors, employees and agents, members, and its affiliates from any losses, liabilities, claims, damages, and expenses, including but not limited to, any expenses reasonably incurred in defending against any lawsuits, whether initiated or threatened, or any claims arising out of or in connection with these Terms of Use.

10. Financial Risk

Under no circumstances should any information contained within the Service or provided by us be considered as financial, investment, or professional advice, unless explicitly stated.

The User is solely responsible for their decisions regarding the storage, purchase, sale, exchange, transfer, and receipt of cryptocurrency, and should always consider their financial circumstances and associated risks before acquiring any cryptocurrency.

By using the Service, the User acknowledges that they understand all risks associated with buying, selling, and exchanging cryptocurrencies. In particular, they understand that the value of cryptocurrency can be highly volatile and that exchange rates relative to other cryptocurrencies or fiat currencies can fluctuate significantly, potentially leading to substantial and sudden declines in the value of cryptocurrency assets, including losses.

The User acknowledges that they are solely responsible for obtaining any necessary tax information or similar obligations arising in connection with any transactions, as well as for withholding, collecting, reporting, and remitting the correct amounts of tax to the relevant tax authorities. The Service is not responsible for providing such information or fulfilling any tax (or similar) obligations.

11. Personal Data

The collection of the User's personal data in connection with the use of the Service is limited to what is necessary for providing the services. The procedure for the collection, processing, and use of personal data is governed by the Privacy Policy, published as a separate document.

12. Intellectual Property

12.1. All our intellectual property assets, including but not limited to, all copyrights, trademarks, patents, service marks, trade names, software code, icons, logos, symbols, layouts, trade secrets, color schemes, and graphics, are owned by the Company and are protected by local and international intellectual property laws and treaties.

12.2. We hereby grant you a limited, non-exclusive, non-sublicensable license to access and use our intellectual property solely for your personal use.

12.3. In no event are you permitted to alter, modify, reproduce, distribute, or use for commercial purposes any materials, including text, graphics, video, audio, software code, user interface design, or logos.

12.4. The license granted under this Section will automatically terminate if the Service suspends or terminates the User’s access to the Services.

12.5. If the User uploads or shares any feedback, suggestion, idea, or other information or material with the Service, the User automatically grants the Service the right to use such content. It becomes part of the public domain while it remains on our Services and may be used for marketing or other purposes at our discretion.

13. Communication

13.1. By using the Service, the User agrees that any communications related to the access and use of the services will be addressed electronically through notifications available upon accessing the Service or via email (if provided by you in the interface). The User agrees to regularly check their email address to receive any communications from the Service.

13.2. The Service is not responsible if the User provided an incorrect or unavailable email address. The Service is not liable for the User’s failure to receive any communications sent to such an email address.

13.3. The User may contact the Service electronically using the tools available on the Service or through the support email address [email protected]. Any electronic message is considered delivered when we confirm its delivery.

14. Governing Law and Dispute Resolution

14.1. By using the Service, the User agrees that these Terms and any disputes of any kind that may arise in connection with these Terms will be governed by the laws of the Czech Republic, without regard to conflict of law principles. This choice of law provision does not deprive the consumer of rights under mandatory provisions of the law of the consumer’s country of habitual residence, if such law would otherwise be applicable under Article 6(1) of Regulation (EC) No. 593/2008 of the European Parliament and Council of June 17, 2008, on the law applicable to contractual obligations (Rome I).

14.2. Any dispute relating to these Terms shall be finally resolved in the courts of the Czech Republic, specifically the District Court of Prague and (if the regional court acts as the court of first instance) the Municipal Court of Prague. If you have in any way infringed or threatened to infringe the intellectual property rights of the Service, the Service may seek an injunction or other appropriate remedy in any court of our choice. You agree to the exclusive jurisdiction and venue of such courts.

14.3. By using the Service, the User agrees to notify the Service of any disputes arising out of or in connection with these Terms of Use without undue delay. Additionally, the User agrees to undertake an out-of-court dispute resolution procedure before submitting their claims to the aforementioned courts.

15. Final Provisions

15.1. If any provision of these Terms is found to be illegal, invalid, or unenforceable, in whole or in part, under any law, the legality, validity, and enforceability of the remaining provisions will not be affected. If any provision or part thereof is deemed illegal, invalid, or unenforceable, such provision will be replaced by a legal, valid, and enforceable provision that has as similar an effect as possible to the illegal, invalid, or unenforceable provision, considering the content and purpose of these Terms of Use.

15.2. The User may not assign or transfer any of their rights or obligations under these Terms of Use or otherwise related thereto without our prior written consent.

15.3. All provisions of these Terms of Use that by their nature extend beyond the termination of the mutual relationship, including but not limited to provisions regarding dispute resolution and governing law, will remain in effect after the termination of the mutual relationship between the Parties.

15.4. These Terms of Use are issued in English. The meanings of the provisions, terms, and statements contained in this document are subject to definitions and interpretations in English. For your convenience, we may also issue these Terms of Use in other language versions; however, in the event of any discrepancies, the English version will always prevail.

15.5. The Service reserves the right to unilaterally amend the terms of this User Agreement. Such changes will take effect three (3) days after the new version of the relevant documents is posted on the Service. Each subsequent visit to the Service before using the account requires the User to review the new version of the above documents. Continued use of the Service by the User will signify acceptance of the new version of the User Agreement. If the User does not agree with the terms of the new versions of the aforementioned documents, the User must cease using the Service, including by closing all pending Transactions.

15.6. The User may contact the Service electronically using the tools available on the Service or through the support email address [email protected]. Any electronic message is considered delivered when we confirm its delivery.